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The Alabama 390 form serves as a crucial tool in the realm of Medicaid pharmacy services, specifically designed for submitting prior authorization requests for various medications. This form is essential for healthcare providers, as it ensures that patients receive the necessary medications while adhering to the guidelines set forth by the Alabama Medicaid Agency. The form collects vital patient information, including the patient's name, Medicaid number, date of birth, and contact details, which help streamline the approval process. Additionally, prescribers must provide their credentials, including their name, National Provider Identifier (NPI), and contact information, affirming their role in supervising the patient's treatment. The form also requires details about the dispensing pharmacy and the specific drug requested, along with relevant clinical information such as diagnosis codes and medical justifications. For compounded medications, the form includes sections to specify ingredients and compounding time, ensuring that all necessary details are captured for a comprehensive review. Ultimately, the Alabama 390 form facilitates communication between healthcare providers and the Medicaid system, aiming to enhance patient care while maintaining compliance with state regulations.

Misconceptions

Misconceptions about the Alabama 390 form can lead to confusion and delays in obtaining necessary medications. Here are six common misunderstandings:

  • Only nursing home residents can use the form. Many believe that the Alabama 390 form is exclusively for nursing home residents. In reality, it can be used by any Medicaid recipient needing prior authorization for specific medications.
  • Submitting the form guarantees approval. Some individuals think that filling out and submitting the Alabama 390 form will automatically result in approval. However, the form is a request for prior authorization, and approval depends on the medical necessity and compliance with Alabama Medicaid guidelines.
  • All medications require the Alabama 390 form. There's a misconception that every medication prescribed to a Medicaid patient needs prior authorization. While many do, not all medications require this form. It's essential to check the specific medication's requirements.
  • Only physicians can submit the form. Another common belief is that only doctors can fill out and submit the Alabama 390 form. In fact, other licensed healthcare providers can also complete the form, as long as they have the appropriate authority to prescribe medications.
  • Once submitted, the form cannot be modified. Some think that once the Alabama 390 form is submitted, it cannot be changed. This is not true. If additional information or corrections are needed, the submitting party can provide updated documentation or clarify details.
  • Approval times are the same for all requests. There is a misconception that all requests submitted via the Alabama 390 form will have the same processing time. In reality, approval times can vary based on the complexity of the request and the specific circumstances surrounding each case.

Example - Alabama 390 Form

Alabama Medicaid Pharmacy

Miscellaneous PA Request Form

FAX: (800) 748-0116

 

 

 

Fax or Mail to

 

 

 

 

P.O. Box 3210

Phone: (800) 748-0130

 

 

Health Information Designs

 

 

 

 

Auburn, AL 36832-3210

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PATIENT INFORMATION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Patient name

 

 

 

 

 

 

 

 

Patient Medicaid #

 

 

 

Patient DOB

 

Patient phone # with area code

 

 

 

 

 

 

Nursing home resident ❒ Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PRESCRIBER INFORMATION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Prescriber name

 

 

 

 

 

 

NPI #

 

 

License #

 

Phone # with area code

 

 

 

 

 

 

 

Fax # with area code

 

 

 

 

 

Address (Optional)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Street or PO Box /City/State/Zip

I certify that this treatment is indicated and necessary and meets the guidelines for use as outlined by the Alabama Medicaid Agency. I will be supervising the patient’s treatment. Supporting documentation is available in the patient record.

Prescribing practitioner signature

Date

DISPENSING PHARMACY INFORMATION

Dispensing pharmacy Phone # with area code NDC #

NPI #

Fax # with area code Drug Requested

DRUG/CLINICAL INFORMATION

Required for all requests

Drug request – Complete this section

 

Quantity per month

 

 

 

 

 

Compounding Professional Fee – Complete items marked ◆ and next section

PA Refills:

0 1 2 3 4 5 Other

 

◆ Diagnosis

 

 

 

 

ICD-9

Code*

 

 

 

 

 

 

◆ Diagnosis

 

 

 

 

ICD-9

Code*

 

◆ ❒ Initial Request

❒ Renewal

 

 

 

 

 

 

Medical justification

◆ ❒ Additional medical justification attached.

EPSDT Referral form attached

*See Instruction Sheet, Section 4

 

COMPOUNDING SPECIFIC INFORMATION

Compounding Ingredients (Ing.)

 

Ing. Name

 

Ing. Name

 

Ing. Name

 

Ing. Name

If more ingredients are required, attach additional sheets.

Compounding Time

Units Requested (in minutes)

FOR HID USE ONLY

❒ Approve request

❒ Deny request

❒ Modify request

❒ Medicaid eligibility verified

Comments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reviewer’s Signature

 

 

 

Response Date/Hour

FORM 390

 

 

 

Alabama Medicaid Agency

Revised 2/23/08

 

 

 

www.medicaid.alabama.gov

Similar forms

The Alabama 390 form is similar to the Medicaid Prior Authorization Request form used in various states. Both documents serve the purpose of obtaining approval for specific medical treatments or medications before they can be covered by Medicaid. They require detailed patient and prescriber information, including diagnosis codes and justifications for the requested treatment. The process for submitting these forms typically involves the same channels, such as faxing or mailing to the appropriate Medicaid office.

In the context of managing patient care and ensuring proper authorization processes, it is essential to consider documents like the Hold Harmless Agreement, which may also play a role in protecting both healthcare providers and patients from unexpected liabilities related to medical services and the usage of various forms, including prior authorizations.

Another document that resembles the Alabama 390 form is the Prescription Drug Prior Authorization form. This form is often used by pharmacies to seek approval for medications that may not be covered under a patient’s current plan. Like the Alabama 390, it includes sections for patient information, prescriber details, and specific drug information. Both forms aim to ensure that prescribed treatments align with established medical guidelines and are necessary for the patient's care.

The Health Insurance Portability and Accountability Act (HIPAA) Authorization form also shares similarities with the Alabama 390 form. While the primary focus of the HIPAA form is to obtain consent for the release of medical information, both documents involve patient data and require signatures from healthcare providers. Each form seeks to protect patient privacy while ensuring that necessary information is shared for appropriate medical treatment.

Finally, the Medical Necessity Letter can be compared to the Alabama 390 form. This letter is often required by insurance companies to justify the need for specific treatments or medications. Like the Alabama 390, it includes detailed information about the patient’s condition and the rationale behind the requested treatment. Both documents aim to provide a clear understanding of why a certain service is essential for the patient's health.

Common mistakes

When filling out the Alabama 390 form, individuals often make several common mistakes that can delay processing or lead to denials. One frequent error is failing to provide complete patient information. Missing details such as the patient's Medicaid number or date of birth can hinder the request's progress. It is essential to ensure that all fields are filled out accurately and completely.

Another common mistake is not including the prescriber’s information correctly. Missing the prescriber’s NPI number or license number can result in the form being rejected. It is important to double-check that all required prescriber details are entered and that they match the records held by the Alabama Medicaid Agency.

Many people overlook the necessity of providing medical justification for the drug request. Incomplete or vague explanations can lead to a denial. Ensure that the justification clearly outlines why the requested treatment is necessary and adheres to the guidelines set by the Alabama Medicaid Agency.

Additionally, individuals often forget to indicate whether the request is an initial or renewal request. This distinction is crucial for processing. Clearly marking the appropriate box helps streamline the review process and reduces confusion.

Another mistake involves the compounding information section. If compounding is required, individuals sometimes fail to list all necessary ingredients or do not provide the requested compounding time. This can lead to delays, as the request may be incomplete. It is advisable to review this section carefully to ensure all information is provided.

Lastly, not attaching supporting documentation can be a significant oversight. If additional medical justification or an EPSDT referral form is required, omitting these documents can result in a denial. Always ensure that any necessary attachments are included before submitting the form.